Marketing · Brands · Customer experience

From Delivering a Message to Creating an Experience

Connect story, participation and technology to create meaningful encounters between brands and people.

Alon Melchner · Founder & CEO, Mixed.Place · Futurist, entrepreneur & innovation advisor

Alon demonstrating augmented reality on stage
Alon demonstrating augmented reality on stage

What will we explore together?

Brands meet people in stores, at conferences, on phones and in public spaces. Each encounter is an opportunity to give the person an active role in the story.

The keynote examines how interactive experiences, play, AI and AR can serve marketing and service goals. Alon connects strategic planning with the details that influence real participation.

Questions we will open up

  • What makes someone stop, participate and continue?
  • How can a digital experience connect to a physical customer journey?
  • When does a character, game or visualization add value?
  • Which behaviors and outcomes should be defined before production?

What will the audience take away?

  • Principles for planning around an audience and a purpose.
  • Questions that connect creative work, technology and measurement.
  • Directions to bring into the next marketing brief.

What changes when an exhibition visitor receives a mission, a customer can visualize a product in their own space, or an audience can talk with an on-screen character? We examine the concept and conditions for making it useful.

Connect the topic to your world

Focus on retail, exhibitions, visitor centers, service or a campaign. Project examples are presented with their context and intended role, without unsupported performance claims.

More directions to explore

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Start with a conversation

How could innovation move your industry forward?

Tell us about your audience, challenge and what you would like to happen after the session. Together we can shape a keynote, workshop or process that fits.

INNOVATION CONSULT